Canellation policy
We strive to provide our customers with the best service and flexibility. Please review our cancellation policy below:
Order Cancellation Before Shipping
Orders can be cancelled free of charge within 12 hours of placement or before they are shipped, whichever comes first.
To request a cancellation, please contact our customer support team via [email/phone/chat].
Order Cancellation After Shipping
Once an order has been shipped, it cannot be cancelled. However, you may be eligible to request a return or refund in accordance with our [Return & Refund Policy].
Custom or Made-to-Order Products
Orders for customized or made-to-order items cannot be cancelled once the production process has begun.
Refund for Cancelled Orders
If your cancellation request is approved, a full refund will be processed to your original method of payment within 7 working days.
- Choosing a selection results in a full page refresh.